Privacy Policy

iPRO (Botswana) Pty Ltd ("iPRO", "we", "us", or "our") is committed to protecting the privacy of visitors to our website and of our clients. This Privacy Policy explains how we collect, use, store, and safeguard your personal information, and the rights available to you.

By using this website, you consent to the practices described in this policy.

We may collect personal information that you provide directly, such as your name, email address, telephone number, company, and the content of any enquiry you submit through our contact form.

We may also collect limited technical information automatically, such as your browser type, device, and general usage data, to help us improve the website experience.

We use your information to respond to your enquiries, provide and administer our services, meet our regulatory and legal obligations, and improve our website and communications.

We do not sell your personal information to third parties.

As a Non-Bank Financial Institutions Regulatory Authority (NBFIRA) licensed asset manager, iPRO handles personal information in line with applicable Botswana law, including the Data Protection Act, and our regulatory obligations.

We may share your information with trusted service providers who support our operations, with our auditors and professional advisers, and with regulators or authorities where required by law. All such parties are required to handle your information securely and only for the purposes specified.

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law and regulation.

Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccurate information, or request that we delete information where there is no legal requirement to retain it. To exercise these rights, please contact us using the details below.

Our website may use essential cookies to support core functionality. You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how we handle your information, please contact us at clientadmin@ipro.co.bw or call +267 316 5472/3.